At Bikini Bliss Shop, we want you to love your swimwear as much as we do. If you’re not completely satisfied with your purchase, we’re happy to offer returns or exchanges within 15 days of receiving your order.

Our Return Policy

We accept returns and exchanges for most unworn, unwashed swimwear items with original tags attached. Please note:

  • All swimwear must be in original condition with hygiene liner intact
  • Final sale items (see below) cannot be returned or exchanged
  • You are responsible for return shipping costs unless the item is defective

Non-Returnable Items

For hygiene reasons, the following items cannot be returned or exchanged:

  • Briefs
  • Any swimwear with removed hygiene liners
  • Items marked as “Final Sale”

How to Initiate a Return or Exchange

Follow these simple steps to process your return or exchange:

  1. Contact us within 15 days of receiving your order at [email protected] with your request using the template below
  2. Wait for approval – We’ll respond within 2 business days with return instructions
  3. Ship your return – Package the item securely and include your order number
  4. Track your return – We recommend using a trackable shipping service

Return Request Template

Subject: Return/Exchange Request – Order #[Your Order Number] Dear Bikini Bliss Shop Team, I would like to request a [return/exchange] for my recent order #[Your Order Number]. Item(s) to return/exchange: – Product Name: [e.g., Halter Bikini Top] – Size: [Original Size] – Color: [Original Color] – Reason: [Please specify] For exchanges, I would like: – New Size: [Requested Size] – New Color: [Requested Color, if applicable] Please let me know the next steps. Best regards, [Your Full Name] [Your Email Address] [Your Order Number]

Refund Process

Once we receive and inspect your return:

  • Refunds will be processed within 3-5 business days
  • Your refund will be credited to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping costs are non-refundable
  • Allow 5-10 business days for the refund to appear in your account, depending on your financial institution

Exchange Process

For exchanges:

  • We’ll ship your new item once we receive and process your return
  • If the exchanged item is of higher value, you’ll need to pay the difference
  • If the exchanged item is of lower value, we’ll refund the difference
  • Standard shipping rates apply for exchanged items

Return Shipping

Please ship your return to:

Bikini Bliss Shop Returns
10484 West 82nd Avenue
Arvada, CO 80005
USA

Note: We recommend using a trackable shipping service as we cannot be responsible for lost return packages.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email protected] with photos of the issue. We’ll arrange for a replacement or refund and cover all shipping costs.

International Returns

For our international customers (excluding some parts of Asia and remote areas):

  • You are responsible for any customs fees or duties associated with returns
  • Please mark the package as “Returned Goods” to avoid additional charges
  • Refunds will be issued in USD and may be subject to exchange rate fluctuations

If you have any questions about our returns policy, don’t hesitate to contact our customer service team at [email protected]. We’re here to help you achieve bikini bliss!