At Bikini Bliss Shop, we’re committed to making your swimwear shopping experience as blissful as our bikinis! Below you’ll find all the details about our shipping options and hassle-free return policy.
Shipping Information
Order Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.
Shipping Options
We offer two convenient shipping methods to get your beach essentials to you:
- Standard Shipping ($12.95):
- Carrier: DHL or FedEx
- Delivery time: 10-15 business days after shipment
- Includes tracking
- Free Shipping (Orders over $50):
- Carrier: EMS
- Delivery time: 15-25 business days after shipment
- Tracking available
Note: Delivery times are estimates and may vary depending on your location and customs processing. We ship worldwide, excluding some parts of Asia and remote areas.
Returns & Exchanges
We want you to love your Bikini Bliss purchase! If you’re not completely satisfied, we offer returns and exchanges within 15 days of receiving your order.
Eligibility for Returns/Exchanges
To qualify for a return or exchange:
- Item must be unworn, unwashed, and in original condition
- Original tags must be attached
- Hygiene liner must be intact (where applicable)
- Request must be initiated within 15 days of delivery
Non-Returnable Items
For hygiene reasons, we cannot accept returns or exchanges on:
- Briefs
- Any swimwear with removed hygiene liners
- Items marked as “Final Sale”
How to Return or Exchange
Follow these simple steps:
- Contact Us: Email [email protected] within 15 days of receiving your order using the template below.
- Wait for Approval: We’ll respond within 2 business days with return instructions.
- Ship Your Return: Package the item securely with your order number included.
- Track Your Return: We recommend using a trackable shipping service.
Return Request Email Template
Subject: Return/Exchange Request – Order #[Your Order Number]
Body:
Dear Bikini Bliss Shop Team,
I would like to request a [return/exchange] for my recent order #[Your Order Number].
Item(s) to return/exchange:
- Product Name: [e.g., Halter Bikini Top]
- Size: [Original Size]
- Color: [Original Color]
- Reason: [Please specify]
For exchanges, I would like:
- New Size: [Requested Size]
- New Color: [Requested Color, if applicable]
Please let me know the next steps.
Best regards,
[Your Full Name]
[Your Email Address]
[Your Order Number]
Return Shipping Address
Please ship your return to:
Bikini Bliss Shop Returns10484 West 82nd Avenue
Arvada, CO 80005
USA
Note: Customers are responsible for return shipping costs unless the item is defective. We cannot be responsible for lost return packages, so tracking is recommended.
Refund & Exchange Process
Refunds
Once we receive and inspect your return:
- Refunds are processed within 3-5 business days
- Credit will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
- Shipping costs are non-refundable
- Allow 5-10 business days for the refund to appear in your account (depending on your financial institution)
Exchanges
For size or color exchanges:
- We’ll ship your new item once we receive and process your return
- If the exchanged item costs more, you’ll pay the difference
- If the exchanged item costs less, we’ll refund the difference
- Standard shipping rates apply for exchanged items
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [email protected] with photos of the issue. We’ll arrange for a replacement or refund and cover all shipping costs.
International Returns
For our global customers:
- You are responsible for any customs fees or duties associated with returns
- Mark the package as “Returned Goods” to avoid additional charges
- Refunds are issued in USD and may be subject to exchange rate fluctuations
Have questions? Our customer service team is here to help! Contact us at [email protected] for any assistance with your order.